Frequently Asked Questions

DigiFixer offers a wide range of digital services including website design and development, logo design, graphic design, SEO optimization, content writing, social media management, and digital marketing. We provide both individual services and comprehensive packages to meet your specific needs.

Yes, all websites we design and develop are fully responsive and optimized for all devices including desktops, laptops, tablets, and mobile phones. We ensure that your website looks great and functions perfectly regardless of the device your customers are using.

Absolutely! We offer website maintenance services to keep your website up-to-date, secure, and running smoothly. Our maintenance packages include regular updates, security checks, backups, performance optimization, and technical support. You can choose a monthly or annual maintenance plan based on your requirements.

We work with businesses of all sizes and across various industries. Whether you're a startup, small business, or established enterprise, we can tailor our services to meet your specific needs and budget. Our clients include e-commerce stores, service providers, educational institutions, healthcare organizations, and more.

The cost of a website depends on various factors including the complexity of the design, number of pages, functionality requirements, and additional features needed. We offer different packages to accommodate various budgets and requirements. You can view our standard packages on our Packages page, or contact us for a custom quote tailored to your specific needs.

We accept payments through various methods including credit/debit cards, UPI, net banking, and wallet payments via Razorpay, our secure payment gateway. All transactions are encrypted and secure. For larger projects, we also offer flexible payment plans where you can pay in installments.

For standard packages, we require full payment upfront before starting the work. For custom projects with larger budgets, we typically work with a 50% upfront payment to initiate the project, and the remaining 50% is due upon completion before the final deliverables are handed over. For long-term projects, we can discuss milestone-based payment schedules.

No, we believe in complete transparency. The price we quote includes all the services mentioned in the package or proposal. However, if you request additional features or services that were not included in the original scope, there may be additional costs. We always discuss and get your approval before implementing any changes that would affect the price.

The timeline for website completion depends on the complexity and scope of the project. A basic website can typically be completed in 1-2 weeks, while more complex websites with custom functionality may take 4-8 weeks or more. During our initial consultation, we'll provide you with a more accurate timeline based on your specific requirements.

The number of revisions included depends on the service or package you choose. Most of our packages include 2-3 rounds of revisions. We work closely with you to ensure that the final product meets your expectations. Additional revision rounds beyond what's included in your package can be arranged at an additional cost.

We value your feedback and want to ensure that you're completely satisfied with our work. Our revision policy allows you to request changes within the scope of the original project. Revision requests should be submitted within 7 days of receiving the deliverable. Major changes that significantly alter the original scope may be considered as new projects and might incur additional costs.

For website projects, we handle the deployment process and make your website live on your domain. For design projects like logos or graphics, we deliver the final files in various formats (JPG, PNG, PDF, AI, etc.) via email or a secure file-sharing service. All source files and assets are included in the delivery.

You can track your order by logging into your account on our website and visiting the "My Orders" section in your profile. There, you'll find details about your order status, progress updates, and any communication related to your project. We also provide regular updates via email throughout the project lifecycle.

Yes, you need to create an account to place an order on our website. Having an account allows you to track your orders, access your purchase history, communicate with our team, and manage your projects more efficiently. Creating an account is quick and easy, requiring only basic information like your name, email, and a password.

If you have any issues or questions about your order, you can contact our support team through multiple channels:

• Email us at info@digifixer.in
• Call us at +91-8448161171
• Use the contact form on our website
• Send a message through the chat feature in your account dashboard

Order cancellation policies depend on the stage of your project:

• If work has not started on your order, you can cancel and receive a full refund.
• If work has already begun, cancellation may result in a partial refund based on the amount of work completed.
• If the project is nearly complete or has been delivered, cancellation and refunds are generally not available.